Q: Why do new clients need to schedule a consult first?

A: New clients need to schedule a consultation before their first hair appointment so we can be set up for success. 

A consultation allows me to:

1. Understand your hair history, current condition, and long-term goals

2. Assess whether your desired look is achievable in one session or will take multiple steps

     3. Create a customized plan that protects your hair’s health while delivering the best results

4. Give you an accurate price and time estimate so there are no surprises on appointment day

It also gives you a chance to ask questions, see if we’re the right fit, and feel confident before committing to your service.

Q: How much will my hair cost?

A: The cost of your hair service depends on several factors like the current condition of your hair, the complexity of the color you want, and how much time it will take. To give you an exact price, I recommend coming in for a consultation. That way, I can assess your hair and discuss your goals to give you a more accurate estimate.

Q: How should I prepare for my hair Color Service?

A: To ensure the best results from your hair coloring service, please follow these preparation steps:

1. Avoid Product Build-Up: Refrain from using hard gels, hairspray, waxes, oil, edge control, or any heavy styling products before your appointment, as these can interfere with the coloring process.
2. Detangle Your Hair: Please make sure your hair is thoroughly detangled to help us work more efficiently.
3. Dry Hair: Your hair should be clean and completely dry when you arrive for your appointment.

Following these steps will help us achieve the best possible results for your hair and avoid any additional charges.

Q: How long will my appointment take?

A: Coloring appointments can take several hours, depending on your hair and the desired result. I always want to make sure we have enough time to achieve the best outcome, so I recommend planning for a longer appointment. It’ll be worth it!

Q: What if I need to cancel or reschedule?

A: Cancellations or rescheduling must be done at least 48 hours before your appointment, and your deposit will transfer to your next booking. However, if you cancel within the 48-hour window, the deposit will be forfeited, and a new one will be required to secure a new appointment. Please note that appointments can only be rescheduled twice.

Q: What if I have a concern or want an adjustment to my hair after a service?

A: I want you to love your hair! If you’re not completely satisfied please reach out to me as soon as possible. All adjustments are to be made within 7 days of the service. I’ll work with you and I’m committed to ensuring you leave feeling great about your look! 

Q: What should I wear to my appointment?

A: Feel free to wear something comfortable, but I recommend wearing a shirt that’s easy to remove without pulling over your head, like a button-up or zip-up. While I’ll provide a cape to protect your clothing, it’s always a good idea to wear something you don’t mind getting a little messy, just in case!